TRUSTAGE SECURITY INCIDENT: Please read an important letter from our CEO regarding TruStage security and support >>

Members, please be aware that One Detroit Credit Union and our affiliates will never call and request personal account information. If you receive such a call, hang up immediately and do not provide any personal or financial information.

If you have questions or believe you may have received a fraudulent call, please contact One Detroit Credit Union directly at 313-965-8640.

Thank you for helping us protect your account and personal information.

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Contact Us

Members - Please Login to Contact Us 

We would be happy to help! To allow us to better assist you, please use our secure messaging service which is accessible through online banking or our mobile app. You'll be able to get a quicker response and eliminate extra steps to verify your information. 

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Available on the App Store                      Android App on Google Play

Mobile Banking App for iphone      Mobile Banking App for Android

Contact Center Hours

You may also reach our Contact Center at (313) 965-8640. 

  • M: 9:00am – 5:00pm
  • T: 9:00am – 5:00pm
  • W: 9:00am – 5:00pm
  • Th: 9:00am – 5:00pm
  • F: 9:00am – 6:00pm
  • S: 9:00am – 12:00pm

 

Report a Lost or Stolen Card

If you have possession of your card, please call the number listed on the back of your card for assistance immediately. If you do not have your card, please use the direct lines below:

  • To report a VISA credit card lost or stolen, please call (800) 237-6211.
  • To report a MasterCard debit card lost or stolen, call (800) 754-4128.

 

Related Links

Next Steps

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